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Top 5 Reservations & Booking apps

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These days everyone wants to book online. It’s quicker and easier, and takes the anxiety out of speaking to someone on the phone.


Not sure how to go about getting taking your reservations online? Here are our top 5 reservation and booking apps to get you started.

ResDiary: A smarter way to manage your reservations

ResDiary is a powerful online reservation app that will help you manage your bookings much more smoothly. Its cloud-based software means you can access it from your smartphone anywhere you go, so it’s perfect for multi-site venues.

ResDiary’s online booking portal opens up your visibility to over one million users every month. Customers can check your menu online, see what’s on offer, and read other user reviews—and a good review is marketing you can’t buy.

You’ll receive a notification each time a review is made, which allows you to interact online with your reviewers, and make sure everyone feels like they’re getting heard.

ResDiary’s website and integrated smartphone app lets your customers book wherever they go, 24 hours a day, so you’ll never miss a booking.

Its yield management capability lets you limit bookings during your busy times, and stagger your reservations more efficiently to maximise your table turn.

The POS app integration is easy to use, too: your bookings are available in three different views, and you can manage your bookings by simply dragging and dropping.

Dynamic runsheets can be filtered by name, time, table, and table size, and are available on all your POS terminals, meaning all your booking information is readily available when your staff need it.

With a reporting module that focuses on reservation conditions and customer satisfaction, ResDiary is a smarter way to manage your reservations and keep your tables turning.

OpenTable: The intelligent integration

OpenTable is a detailed app integration that opens your door to a network of over 17 million users. This is a reservation tool on a global scale.

On your end, OpenTable can be tailored just the way you need it, so it’s optimised for your venue.

Seatings made from the Impos point of sale system are synced to OpenTable.

You can create a customer database and make notes as you go, meaning you can identify your best customers and VIPs, keep track of any dietary requirements, and offer a more personalised touch to their dining experience.

The app can be used on mobile devices, too, so you can manage your reservations no matter where you are.

The inbuilt marketing tool helps you to ramp up your marketing activities for those quieter periods, so you always get customers through the door. It also provides communication tools to contact your guests in a way that suits them.

Add-on features give your customers and even smoother experience, such as the option to pay via their smartphones, with the information and payment synced directly to your POS system.

As an OpenTable venue you also get access to a database of online resources to help you get the most out of your OpenTable experience.

Obee makes things easier for you

You can customise your Obee integration to your venue, so it suits your needs. Their online booking widget integrates seamlessly to your website, giving your customers an easier way to reserve a table.

This smart little app has your back to make sure your venue stays pumping. The online reservation platform offers your guests alternate times if their preferred timeslot isn’t available, and provides a waitlist management tool to keep your online queues in check.

If there are no tables available, your guests simply add themselves to your online waitlist, and if you get a cancellation they’ll receive a notification that a table’s become free.

You don’t need to worry about turning away walk-ins, either. You can use Obee to keep track of your walk-in waitlist, and send your guests a text message when a table frees up. To avoid no-shows they simply respond to the text to confirm their availability, and away you go.

Obee speaks to your customers for you. It lets you generate automatic email confirmations so your customers know their reservation is complete, and you can set reminders to be sent via text or email to ensure your guests don’t ‘forget’ their booking.


Run a more efficient venue with ResPAK by OpenTable

ResPAK by OpenTable is here to help you optimise your venue’s table use and increase your profits by streamlining your table management procedures.

This cloud-based reservation app shows both you and your customers your table availability in real-time, so everyone always know what’s available. Its capacity control function lets you set how many tables you have on offer based on your guest numbers, booking times, and inventory levels, meaning you’ll never be caught short.

ResPAK lets your guests book online, meaning they can reserve a table from anywhere at any time.

You can use your customer’s information to:

  • get to know them better
  • create a comprehensive customer database
  • market incentives and deals directly to customers
  • send reminders when their table is ready
  • improve your no-show rate.

You’ll get a better overview of your guests’ dining activity, with the integrated app available on your POS showing where your customers are at in their dining experience, improving your ability to keep your tables turning.

ResPAK helps you run a more efficient venue, serve more customers, and increase your profits.

Quandoo take table bookings to the next level

Quandoo is a simple, easy-to-use system that shows you your available capacity, so you know not only which tables are free, but how many more customers you can fit. All so you can keep your tables occupied more often.

Its graphical interface gives you all the table information you need at a glance, so you always know where your reservations are at. It’s so easy that your staff can pick it up in minutes, eliminating the need for any time-consuming training time.

Quandoo lets your customers book online, 24/7, meaning you won’t be tied up taking phone orders. The online reservation calendar provides your customers an easier way to check if a table’s free, and provides alternative suggestion if their preferred timeslot isn’t available.

Qandoo also provides you with an online profile to boost your visibility and increase your marketing potential.

Your profile will be SEO-optimised and you’ll be able to display high-resolution pictures and meaningful product information, special offers, and customer reviews.

If your customers like what they see, they can book directly from the Quandoo reservation platform, and the real-time, location-based search engine feature means your customers can always find you.

Not too familiar with all the social media these days? Quandoo has marketing packages available to take the hassle out of your marketing activities. They can even build you a customised website to increase your booking potential.

So there are five of our favourite reservation and booking apps. If you’re unsure which capabilities will suit you, or which integration will work best for your venue, contact us today and we can talk you through how to get the most out of your online reservations.