Online and At Table Ordering

Online and in-venue ordering was already on the rise, but it wasn’t until the pandemic hit in 2020 that hospitality was forced to pivot and provide new and alternative ways to place their orders.

Online ordering provides the opportunity for up-selling and can increase profits by as much as 30%.

It is much easier for patrons to peruse a digital menu and look at the pictures to pick and selecr what they would like with suggested add-ons and mofifications.

Table ordering also removes any serving errors which can occur from time to time, especially if the staff are overwhelmed with a big order involving specifications.

Table ordering technology also creates a faster experience, where diners are likely to receive their meals much quicker than standard service.

Online and at table ordering provides a faster and more seamless customer experience, and also allows the venue to save on floor staff costs.

More importantly, online ordering allows a venue to continue trade if in-venue dining is restricted.