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Prior to engaging Impos in 2012, the MoVida Group used a legacy point of sale (POS) system that was inflexible, inefficient in assisting with customisation, and created business silos.
As a result of MoVida’s fast business growth over a short time period, there was demand for a reliable and efficient POS system that could bring disparate systems into a fully integrated model.
Impos created a POS system as unique as the MoVida business model; which reflects, supports and compliments all of MoVida’s businesses.
Recognising that MoVida’s future business success required POS software that could run across multiple systems, Impos created a system to provide integration across all MoVida restaurants, enable the customization of revenue reports, and manage staff timing and timesheet uploads to accounting system, MYOB.
Impos developed several features to help address MoVida’s key requirements, and to ensure the customer experience was consistent across all of MoVida venues. For example, it developed a timing feature within the system that enabled staff to schedule tapas dishes, ensuring the customer experience and expectations of a tapas service was preserved.
Further, as a business that is increasingly dependent on technology, the need for reliable support is crucial to MoVida. In addition to the specialised features provided through the Impos point of sale system for MoVida, Impos provides 24 hour-a-day system support in person or via telephone.
The transition to Impos in 2012 was smooth and it has since provided a user-friendly, easy to learn POS system. Currently, more than 160 MoVida employees use Impos, and it has created benefits for multiple stakeholders across the business; including accounting, management, wait staff and customers.
MoVida has seen significant cost and efficiency savings as a result of using Impos, which has had a positive impact on the business. Impos has enabled MoVida to obtain weekly feedback on sales and wage costs, which has assisted MoVida to bring overall costs back to 30 per cent.
“Impos has provided an integrated POS system that reflects, supports and compliments MoVida’s unique business model. The transition from the former POS provider to Impos was smooth and managed and the 24 hour system support provided is extremely reliable, with support always available in person or via telephone.”
Andy McMahon
Owner – MoVida
Black Pearl
Nathan Beasley – Manager
Lincoln
Stella Long – Co-owner
The Botanist and Bondi
Ben Carroll – Owner
Annata
Christian Blair – Owner
Bulletin Place
The Brisbane Hotel
Craig Thomas – Owner
Cape Mentelle Vineyards
Robert Dewar – Manager
Gordon Street Garage
Maxime Rosier – Manager
Electric Circus
Evan Coghlan – Manager
Fire & Stone
Matthew Persichini – Manager
“The way the system is set up makes things really, really easy. You can breeze through a busy service with Impos in a busy bar like Black Pearl.”
“We originally chose Impos due to experience using it as staff at MoVida, and found the staff at Impos and service very helpful and prompt. Also, the system itself is very user-friendly and efficient, with accurate and flexible operations. We would most definitely recommend Impos to other venues, as it is the most reliable point of sale system we have encountered, and makes running the business easier, which is invaluable.”
“Since installing Impos into Bondi Hardware, our staff are more efficient and the system runs very smoothly. It’s is extremely user friendly, meaning fast transactions in turn improving customer satisfaction. It is also extremely flexible and easy to use from a back of house perspective. We had such success with the Impos system in our first venue, Bondi Hardware, that it was our first choice when opening our second venue The Botanist Kirribilli in 2012”
“Since opening, we have been a very busy venue, and Impos has meant that we don’t have a raft of issues to deal with POS wise, and the visibility in the back of house is immensely valuable to the overall running of Annata.”
“The way the system is set up makes things really, really easy. You can breeze through a busy service with Impos in a busy bar like Bulletin Place.”
“We always have less than .05-1% variance on stock and that includes all food and beverage items on a weekly basis. Using Impos stock management in conjunction with a fast front end POS system for each and every sale is essential for running our business. It is a foolproof system which is exactly what every business needs and saves me valuable time and money.”
“Impos as a point of sale system is truly impressive, with a depth and flexibility to cater across a wide range of operational requirements.”
“It’s so easy to train staff on Impos. Within five minutes I can have my staff all trained up and ready to take orders.”
“A POS system has to be fast. Impos is the fastest I have ever seen and is continuing to be developed all the time. The new graphs and reports are sensational”
“Impos are as passionate about their POS, just as we are about pizza. Impos has great functionality, is easy for anyone to use, and offers increased efficiency and great menu flexibility.”
“The support they offer via remote access is second to none. They are constantly improving and integrating with some fantastic companies, providing your business the competitive edge you need to thrive. The Impos system was fully operational from install and ready for the same day’s trade. Impos delivers every time.”
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