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Bright Brewery is a craft brewery, bar and restaurant located in the heart of beautiful Bright, Victoria.
Embracing the purity of their setting and inspired by the mountains, trails and alpine environment that surround them, Bright Brewery make over 14 ‘Mountain Crafted’ beers that showcase their High Country home. Since launching from two small tin sheds in 2006, the business has enjoyed substantial growth and has become a popular destination to enjoy a drink and beer-matched food while overlooking the river, national parks and mountains.
Today Bright Brewery remains an independent family business, employs approximately 40 locals, and has seating capacity for more than 250 people.
Having Impos on board has made the entire payment process much smoother: it is simple for staff to plug in a sale, and quick for customers to order and pay. As a result, queues at the bar are shorter during very busy periods as customers are served quicker.
More than half of all Bright Brewery employees have some interaction with Impos – they’ve found the platform to be robust and simple for front of house staff to use and understand. Staff behind the scenes have found menu screen set up and item creation to be very user friendly, and weekly inventory and stock-take processes to be accurate and easy to follow.
Bright Brewery has experienced very few system outages with Impos. And on these odd occasions, Impos has responded within the hour, and had them back on board shortly after. Just generally, communication from Impos is regular and having a direct point of contact with the account manager provides peace of mind.
They’ve also noticed system updates and improvements have been reflective of their feedback to Impos – proving the Impos team listen to their customers.
Generally; for example it helps him predict future stock requirements and understand what menu items he should promote as a special.
“On customer support alone, Impos is dramatically better than the POS software we previously used and customer response time has consistently been within the hour for urgent issues.”
Bright Brewery
Black Pearl
Nathan Beasley – Manager
Lincoln
Stella Long – Co-owner
The Botanist and Bondi
Ben Carroll – Owner
Annata
Christian Blair – Owner
Bulletin Place
The Brisbane Hotel
Craig Thomas – Owner
Cape Mentelle Vineyards
Robert Dewar – Manager
Gordon Street Garage
Maxime Rosier – Manager
Electric Circus
Evan Coghlan – Manager
Fire & Stone
Matthew Persichini – Manager
“The way the system is set up makes things really, really easy. You can breeze through a busy service with Impos in a busy bar like Black Pearl.”
“We originally chose Impos due to experience using it as staff at MoVida, and found the staff at Impos and service very helpful and prompt. Also, the system itself is very user-friendly and efficient, with accurate and flexible operations. We would most definitely recommend Impos to other venues, as it is the most reliable point of sale system we have encountered, and makes running the business easier, which is invaluable.”
“Since installing Impos into Bondi Hardware, our staff are more efficient and the system runs very smoothly. It’s is extremely user friendly, meaning fast transactions in turn improving customer satisfaction. It is also extremely flexible and easy to use from a back of house perspective. We had such success with the Impos system in our first venue, Bondi Hardware, that it was our first choice when opening our second venue The Botanist Kirribilli in 2012”
“Since opening, we have been a very busy venue, and Impos has meant that we don’t have a raft of issues to deal with POS wise, and the visibility in the back of house is immensely valuable to the overall running of Annata.”
“The way the system is set up makes things really, really easy. You can breeze through a busy service with Impos in a busy bar like Bulletin Place.”
“We always have less than .05-1% variance on stock and that includes all food and beverage items on a weekly basis. Using Impos stock management in conjunction with a fast front end POS system for each and every sale is essential for running our business. It is a foolproof system which is exactly what every business needs and saves me valuable time and money.”
“Impos as a point of sale system is truly impressive, with a depth and flexibility to cater across a wide range of operational requirements.”
“It’s so easy to train staff on Impos. Within five minutes I can have my staff all trained up and ready to take orders.”
“A POS system has to be fast. Impos is the fastest I have ever seen and is continuing to be developed all the time. The new graphs and reports are sensational”
“Impos are as passionate about their POS, just as we are about pizza. Impos has great functionality, is easy for anyone to use, and offers increased efficiency and great menu flexibility.”
“The support they offer via remote access is second to none. They are constantly improving and integrating with some fantastic companies, providing your business the competitive edge you need to thrive. The Impos system was fully operational from install and ready for the same day’s trade. Impos delivers every time.”