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Your 6 point checklist for getting Impos up and running

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It’s an exciting time—your new Impos POS system is almost there! So you can get your POS system up and running as soon as possible, we’ve created this simple six-point checklist to make sure everything you need is ready to go, and you can get started with your new POS.


1. Fill out your menu template

We’ll send you an Excel spreadsheet to fill out with everything you’re going to be offering your customers, and all your services, so you can get your POS menu set up just the way you want it.

Don’t worry if you’re not an Excel wizard; it’s easy to use, and comes with instructions and examples of how to fill it out.

All you need to do is type in all your menu items in the correct sheet, so anything from a flat white or glass of wine, to a side of mushroom sauce or an extra shot, and any retail or merchandise items.

Get every single menu item on there, and in the next column type in what category it falls under, so coffee, beer, mains, and so on. Once this is done, simply key in the item’s price and any price variations (such as small or medium, or member prices), and you’re good to go.

This template has everything you need to customise your menu down to the smallest detail, so we can create your menu with all the functionality you’re looking for.

2. Finalise your payment

We tailor your system to ensure it suits your venue’s needs, and we give you finance or payment options to match.

Buy your system outright

You can choose to buy your software and hardware outright, which means you don’t need to worry about regular payments—it’s all yours.

Rent your system

With a rental option on your hardware and software you pay nothing upfront, and you get a flexible option for your equipment. We’ll still own the equipment, so we’ll take care of any hardware or software issues free of charge.

Finance packages

With finance packages, you get the equipment you need now so you can start growing your business, with an instalment plan determined by you.

We offer 24, 36, or 48-month payment plans, so you know exactly when your payments will be made, and you get the added bonus of 100% tax-deductible interest payments.

Software as a Service (SaaS)

SaaS is the perfect option if you’re looking at the system and software only. With SaaS you organise your hardware and we supply all your software and support for one monthly cost.

There’s minimal upfront outlay required, which means you don’t need as much money to get started, and all your support and software updates are included in the monthly fee.

Contact our Accounts team at [email protected] to talk through your options and finalise your payment. Once this is all confirmed we can get on with your system’s install.

3. Get to know your system

Customising your menu for you wasn’t just about getting your venue ready; we do this early to make sure when you begin training, you’re training in your POS system.

Prior to your install, we’ll contact you to organise a training date to get you up to speed. We’ll provide you with a venue to train in, or an online training option if it suits you better.

This training session will cover everything you need to know to get your head around your new POS system.

We offer two training packages:

Basic Training

This covers the basics of your system to introduce you to your menu and our most useful POS tools. It gives you everything you need to know for when your install is complete so you can hit the ground running.

Basic Training covers how to:

  • navigate your menu (Front Office)
  • set up and customise the back-end of your system (Back Office)
  • use Impos Reports to get the most out of your data.

Basic Training is included as part of your service fee.

Advanced Training

Advanced Training gets into the more complex functions your Impos POS system offers. It covers Impos Membership, Stock, and how to use our Advanced Reporting functionality.

Advanced Training is particularly helpful for owners and managers, so you can get the complete picture of how your system works.

Training modules usually take around two hours to complete.

4. Confirm your POS layout

You want your venue to run smoothly and feel comfortable, so it’s important to make sure you’ve got your POS locations confirmed.

Where will your network server be placed? Are you sure that’s where you want your POS terminal to live? Are your bump screens at the right height for your kitchen?

Getting all this locked in means you’ll know exactly where you need to run any cables and install any connections, and it’ll give you and your staff enough space to work comfortably and run the most efficient venue you can.

If you’re unsure, your Account Manager can provide advice on where will work best for your kind of venue.

5. Make sure you’re connected

Your new POS system might be ready to go, but without the proper connections your business won’t be going anywhere.


You want to make sure you’ve got the right cabling installed, so your network can connect smoothly to your terminals, printers, modem, and credit card readers.

Do you have CAT 5 or CAT 6 cabling in your venue? Check with your Account Manager to see what your venue will need, and then get a qualified technician to run any cabling required.

Make sure it’s tested before our techies get onsite to do the install—you want to make sure it works!


Your system has to have the juice to run all the sensitive electrical equipment required for your new POS system. Check with a qualified electrician to ensure your electrical system is up to scratch, and all the necessary protection tools are installed.


While your Impos POS system can run offline, you’ll need a fast internet connection to sync your third-party applications and get the most out of your POS.

Is your internet connection reliable and fast enough to run cloud-based software? Not only this, but a reliable, fast connection is crucial for ongoing support, system upgrades, and troubleshooting and maintenance.

6. Is your venue ready?

You’ve finalised your payment, you’ve had a look over the system, and you’re ready to go—but is your venue ready?

Our tech team won’t install your new POS system on a site that’s not ready for the public. If you’re still doing the fit-out, your POS equipment has the potential to get moved, or damaged, and that’s not the way you want to start out your new business venture.

If your venue’s not ready, that’s okay—we understand that things don’t always go to plan. You might have construction delays, or certain features might just take longer than anticipated. If this is the case, just get in touch with your Account Manager to push the install back to a date that’s suitable. Your new POS system should be the last thing to get installed before your venue opens.

The big day

If you follow our simple checklist, it will be a breeze to get your Impos POS system up and running when the big day comes. Our tech team will complete the install, and all you need to do is start taking orders.

So what are you waiting for? Give us a call today on 1300 308 615 to get started with a new Impos POS solution, and watch your venue thrive.