Impos Self-Service Kiosks

Impos Kiosk will revolutionise your venue

This new functionality within your Impos point of sale system is a self-ordering kiosk, designed to free up staff for more valuable and profitable customer interactions.

Impos Kiosk runs on any device, including iPads and Android tablets. You provide the hardware which customers use, rather than their own personal devices.

Menu changes are real time and take effect immediately, allowing you to add or remove items on the go with dine-in and takeaway ordering available.

Impos Kiosk is designed to free up staff to focus on the customer experience, while encouraging upsell and cross-sell opportunities and reduce labour costs.

The ROI of Self-Service Kiosks: What the Data Shows

The case for kiosk technology in Australian hospitality is well established. Industry data consistently shows:

• 10–30% increase in average order value. Kiosks prompt customers to add sides, upgrade drinks, and customise orders at the moment of decision — without any pressure from staff. A Restroworks study found this uplift is consistent across QSR and fast-casual venues.
• 40% faster order processing. Multiple customers can build and pay for their orders simultaneously, reducing queue times and increasing throughput during peak periods.
• 35% of in-store orders via kiosk at Red Rooster Australia. One of Australia’s largest QSR chains reported that kiosks now handle more than a third of all in-store transactions, improving counter flow and freeing staff for food preparation.
• 78% of customers prefer kiosk ordering when available. A Square Future of Commerce survey covering Australia, the UK, the US, and Canada found that the majority of dining consumers prefer self-service when given the option.

Built for Every Hospitality Environment

Quick Service Restaurants and Fast Food Bust queues during the lunch rush. Kiosks handle complex modifications — extra sauce, no onion, double patty — without slowing down service or creating communication errors between front-of-house and kitchen.

Pubs and Bars Allow patrons to order food and drinks without fighting for space at a busy bar. Kiosks keep orders flowing during peak periods and allow your bar staff to focus on drink preparation and guest engagement rather than taking orders.

Cafes Provide a fast-track option for commuters who know exactly what they want. Kiosks reduce the morning queue, improve order accuracy, and free up your barista to focus on coffee preparation rather than cash handling.

How Impos Kiosk Works

1. Customer browses the menu on a branded touchscreen interface that reflects your venue’s look and feel.
2. Customises their order — modifications, add-ons, and upsell prompts are all handled automatically by the system.
3. Pays at the kiosk via card, contactless, or digital wallet.
4. Order fires directly to the kitchen via the Impos POS, with no manual re-entry and no separate tablet required.