How Impos Streamlines Operations and Maximises Efficiency in Your Restaurant

Impos has been serving the hospitality industry coming up on twenty years specialising in restaurants with hundreds of fine-dining restaurants on the books;  whether a single-site venue or a multi-site group.

One of our many success stories is The Tassis Group, founded in 2011 and a prominent hospitality collective in Brisbane, renowned for its innovative venues that blend Mediterranean influences with Queensland’s vibrant dining culture. Under the leadership of veteran restaurateur Michael Tassis, the group has expanded its footprint across the city, offering diverse culinary experiences that cater to various palates and occasions.

For a dynamic hospitality collective like The Tassis Group, which operates twelve high-end venues across Brisbane, an advanced Point of Sale (POS) system is vital to maintaining seamless service and brand consistency.

Impos offers centralised control, enabling real-time updates to menus, pricing, and promotions across venues like Stilts Dining, Pompette, and Fatcow. Multi-site reporting tools allow management to analyse performance across locations, track sales trends, and optimise staffing based on data. Given the group’s diverse concepts—from Mediterranean eateries to upscale champagne bars – Impos covers complex order modifiers, multi-course dining, and flexible payment options.

With Impos Analytics cloud-based reporting, leadership can oversee operations in real-time remotely, while kitchen display systems and online ordering integrations ensure speed and accuracy at every touchpoint. 

Here we hear from Michael Tassis on his Impos customer experience.

“As a hospitality group managing multiple dynamic venues, Tassis Group relies heavily on efficient, reliable, and intuitive point-of-sale systems. Impos ensures outstanding operational efficiency, accuracy, and customer experience. Impos provides seamless integration across our diverse venues, exceptional reporting, and user-friendly interfaces that empower our staff and enhance our service delivery.

The Impos team consistently delivers excellent support, ensuring our operations run smoothly at all times. We highly recommend Impos to any hospitality operator seeking a trusted, responsive, and robust end-to-end POS solution.”

Delivering a positive customer experience isn’t all down to functionality, although it is the foundation of course, 24/7 customer support and dedicated account management is what ultimately strengthens the relationship, garnering trust and longevity.

Around-the-clock support ensures that any technical issues – whether during peak dinner service or late-night operations are resolved swiftly, minimising downtime and safeguarding revenue. A dedicated account manager provides a consistent point of contact who understands the specific needs and goals of the business, offering personalised guidance, troubleshooting, and performance optimisation.

There has never been a better time to have your restaurant powered by Impos than with our EOFY $0 Cost to Switch Bundle Sale! *

Get in touch today for a customised end-to-end POS and Payments solution for your restaurant.