The flexibility made possible through Impos, not available with many other POS systems, has enabled control and visibility over the entire restaurant without the need of investing in a full time administrator.
Annata Restaurant and Bar opened in Crows Nest, Sydney, at the end of 2015 and specialises in modern Australian cuisine. Owner Christian Blair is a former Eau De Vie and Rockpool Bar & Grill bartender, hence the lengthy drinks list at his new venue, Annata.
Annata was intended to be a bar but was made into a restaurant because of an existing licence. The seasonal cocktail list definitely draws on Blair’s experience behind the bar and perfectly matches the menu that was designed for sharing.
As a small venue needing to compete with the hot pot of established venues on Willoughby Road, Annata required a point of sale (POS) system that wouldn’t involve significant investment in time and money, and which was flexible and simple for employees to use.
Blair engaged Impos, following positive experience at his previous venue where he was particularly impressed with the level of support provided.
Impos integrated the POS system to address Annata’s key business priorities — manage staff hours and restaurant bookings, create a flexible floor layout, enable multiple employees to use the system at the one time, and ensure the kitchen could communicate effectively with floor staff.
The high level of support provided through Impos has been indispensable to the business. It’s reassuring that Impos clearly sees itself as an industry partner, and values its clients
At any one time there are seven front of house staff, and a couple of kitchen or management staff, using Impos. The ability to tailor the POS to the specific needs of Annata has meant that various stakeholders have been able to focus on business development. Impos has proved itself to be a worthwhile investment that continues to deliver substantial results to Annata.
“Since opening, we have been a very busy venue, and Impos has meant that we don’t have a raft of issues to deal with POS wise, and the visibility in the back of house is immensely valuable to the overall running of Annata.”
Christian Blair, Owner — Annata
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