We have a POS product for every venue, from the one-man band to the multinational.
Impos Plus is the fully-featured hospitality POS that powers the most successful industry venues. Almost a quarter of Australia’s top 100 restaurants, three bars ranked in the top ten in the world, Melbourne’s number one-rated café and successful chains that have grown from nothing to everything all rely on the industry’s hospitality POS, Impos Plus.Learn more about Impos Plus
Beautifully intelligent and designed, Impos Enterprise is for larger organisations. From multi-site restaurant groups to multi-national services organisations, Enterprise is flexible, fast and fully featured. Impos Enterprise is lightning fast and intuitive, plus Impos provides extensive staff training so you’ll be able to make the most of your system and help your business thrive.Learn more about Impos Enterprise
At Impos we think that a lot of companies have mission statements that are meaningless waffle. Often filled with corporate blabber and bravado that doesn’t mean anything. Our mission statement is different but simple – Our goal is the success of our customer. It’s meaningful because it’s true – at the end of the day that is what we try to achieve. We build our POS systems for your business and couple it with great support and service so that you can be successful.
The Impos POS is a powerful and robust point of sale system especially designed for the hospitality industry. Our system talks to every application and piece of equipment needed to run your venue as smoothly as possible. From reporting, to accounting, stock management, rostering and payments, the powerful Impos POS has got you covered. For more than a decade Impos has been building hospitality POS, and today with 2000 venues Impos’ system is the most reliable in the country.
Impos offers customers a membership and loyalty system designed for the hospitality industry. It makes increasing per customer spend and returning customers a breeze by allowing you to tailor attractive incentives that keep them coming back. Impos Membership and Loyalty allows you to track client spend, view favourite items purchased and get to know your customers better. Enjoy an increase in sales and happy customers with Impos Membership and Loyalty.
Impos’ Inventory Module helps increase business visibility and saves you time and money. Implementation of Impos Inventory decreases shrinkage and leakage, and allows any business to better manage costs. Once purchases are entered this can then be exported out to your accounting software, decreasing administration and ‘double handling’ of purchases. The direct result is an increase in profit. Track, manage and monitor your stock with ease all with a device slightly bigger than your average mobile phone.
Impos helps you to increase numbers with smart and targeted marketing. Target your customers based on how much they’ve spent, what items they’ve purchased, when, and how often. Impos speaks to third party applications like MyGuestlist to help reduce your workload while satisfying your customers. Live sync between MyGuestlist web-platform and Impos allows you to have the one universal database without the need to import and export all the time. Plus, you can use membership cards, stickers or customers’ phone numbers and email addresses to bring up their spend history on your system. Communicate to particular customers based on how much they have purchased and target your highest spenders with Impos marketing.
Impos provides you with the reports you require as your business grows. Reporting allows you to track your business and make changes and adjustments as the changes occur. Many successful hospitality venues utilise a variety of reports in different parts of their business. Ensure your POS has the capability to provide a range of reports that have been designed for hospitality. Impos provides you with all the reports that you require to fully understand and optimise your business. With over 80 sets of reports available, which all export out to Excel and PDF for any time or date range available, you can control your business like never before.
Impos Advanced Reports is a powerful Business Intelligence tool for the POS world. Advanced Reports allows you to slice and dice your data the way you want and monitor your performance at a glance. You can develop your own custom reports, schedule your reports to be emailed to you and visualise them in animated linked charts. View and strip your data to make your business make more sense. Impos Advanced Reports help you to better understand your business allowing you to make informed decisions that will see your venue thrive.
Impos offers customers a range of CCTV and security cameras for their venues. If you own or manage a restaurant, pub, nightclub or café you have a duty of care to ensure your guests, staff, customers and facilities are secure. For every owner and manager, this duty of care should be one of your highest priorities. Installing CCTV can save you and your staff from costly lawsuits. Many venues find that CCTV reduces staff theft and stock variance. By integrating your CCTV you can see what transactions are happening on the machine, overlaid right onto the CCTV feed. At Impos we understand the importance of high-end surveillance CCTV and are able to tailor a CCTV solution to your needs.
Impos has partnered with scheduling applications BoxSuite and Deputy to help employees work more efficiently and save you hours. BoxSuite is a beautiful, intuitive online solution for rostering, attendance, payroll and cost analysis that’s available anywhere, at anytime. Impos customers get access to Box Suite’s features such as a free mobile site, real time data, digital punch clock, payroll integration, automated shift fill and swaps, award interpretation, rosters based on historical forecasts and roster and budget creations. BoxSuite is rostering and attending made easy. Impos customers also have access to Deputy’s intelligent work scheduling, timesheet management and employee communication tools. Optimise staffing, manage wage costs more efficiently and develop long-term planning strategies around roster management. Schedule employees based on sales forecasts to minimise wage costs and maximise efficiency benefits through better staff management and communication.
Impos offers a range of POS payment options to all customers. We have integrated with a range of third party payment parties to ensure that hospitality venues have a variety of options, such as Tyro, PayPal and PC Eftpos. Serve more customers, increase productivity and accelerate your growth with Impos payments. Plus, business processes are streamlined and your bottom line is improved. Impos payments allow you to keep your queues moving, eliminate double entering, abolish keying errors and make reconciling a breeze.
Impos’ software has an extensive table layout feature that was designed for the restaurant and café industry. Table layout is vital in the hospitality industry as it allows for great and speedy customer service. Impos’ table layout feature allows you to see the status of each table at a glance. Plus table layout information helps you stay on top of your customers and avoid any errors. Transferring a table in the feature is a breeze with Impos’ intuitive interface; saving your venue time and money.
Impos Advanced Reports allows for venues with multiple sites to streamline their business reporting. Reports provided by Impos allow you to compare site trends, see profitability and identify best performing staff and items across individual stores or from an organisational level. Advanced Reports lets you have multiple sites with individual user permissions and landing pages. Alternatively, you can have multiple sites feeding data into the one database. Take your business to the next level with Impos multisite reporting.
Here at Impos we offer a range of mobile point of sale devices to our customers. Our system is designed to be used both on stationary terminals and on the go mobile devices such as iPads and tablets. Mobile point of sale is especially beneficial in the hospitality industry. Our mobile POS systems are feature rich and easy to use. Fast-paced restaurants and busy bars can take advantage of our mobile solutions to keep up with the high speed of service demands. Our mobile solutions are convenient and secure. Great customer service that keeps the customer coming back is possible with mobile POS; customers are satisfied with the fast and accurate service.
Impos’ point of sale system allows for the managing of products to become a breeze. All of your venue’s products are organised how you wish using departments, categories and sublists. Locating products on your point of sale system is simple for all staff members, especially with Impos’ intuitive interface. On top of that, you can add images to your products on your POS system, increasing their visibility even further. Plus, all product prices are changed and set in the one place so it is simple to add daily or weekly specials. Impos’ product management increases speed of service and saves your venue time and money.
Impos has partnered with web-based operational management provider, Cooking The Books, to help you run your business proficiently. Cooking The Books helps hospitality business owners and managers track stock levels, manage food pricing and enable electronic ordering and invoicing to run more efficiently. Cooking The Books integrates seamlessly with your venue’s point of sale system. Impos monitors your venue’s sales and Cooking The Books tracks stock levels from the kitchen. This enables you to better understand your venue’s cost of goods verses actual costs, and provides a more accurate record of the running cost of goods.
At Impos we offer our customers a large range of printing options. Whether it’s a docket printer used at the front of house or a kitchen printer you need, we’ve got you covered. Our range includes Senor Thermal Printers, Epson Ethernet Impact Printers, Epson Ethernet Thermal Printer, Epson Serial Thermal Printers and more. We also offer a range of printer accessories including Thermal Paper (boxes of 24), Bond Paper (one ply, two ply or three ply), and ink ribbons (in packs of three, five or ten). Our printers link up seamlessly with our point of sale system to ensure your service doesn’t slow down.
Impos’ display screens and production monitors (also known as bump screens and KVMs) are some of the toughest hardware in the industry and the ideal solution for your venue. Efficiency is increased with the use of our display screens, plus the requirement of printer paper is minimised. Display screens allow for faster production of products by decreasing start/stop operations typically involved with arranging dockets. Orders are displayed instantly and clearly on monitors, providing your venue with exceptional speed and performance.
Impos has integrated with Australian reservations application Dimmi to help you reach more customers. Dimmi is Australia’s favourite restaurant manager that allows customers to find your restaurant or cafe online and make a reservation, which is sent directly to your venue’s point of sale system. Using Dimmi allows you to spend more time with your customers, instead of being tied up on the phone and responding to emails. The marketing power behind Dimmi means that customers can be reached even while your venue is closed. Receive automated reservation notifications and confirmations, build guest profiles and a database for remarketing and accept deposits and payments with ease. Enjoy a more efficient working environment and increase bookings and revenue with Impos and Dimmi.
Impos has partnered with a variety of order ahead applications to help your venue boost sales. Customers can beat the queues, save their favourite orders, modify orders and even let you know how far away from your venue they are. With payment processing done directly, increasing your venue’s sales becomes effortless. Order ahead applications also enhance the discoverability of your venue, with thousands of people using the apps to look for new venues to try everyday. One in four Australians purchase through their mobile every month. Offering mobile ordering means you can capture an increasing amount of this consumer trend. Service speed is increased with Impos ordering, allowing for more orders to be processed and more revenue to be made.
When you join Impos you get more than just POS. Hospitality is in our DNA. As industry experts, we are able to build the POS that is most suited for the hospitality industry, plus offer each of our customers top notch POS and hospitality support. Together, Impos employees hold an average of 9l.1 years experience working in the hospitality field. We’re as much a part of the industry as coffee and cocktails. We know the industry inside and out therefore if you ever have a POS or hospitality related question one of our knowledgeable staff can help. We know what is needed to see a café, bar or restaurant run smoothly and we will do everything in our power to help you achieve your goals.
Clipp is a bar tab mobile payments solution for the hospitality industry and seamlessly integrates with Impos. Payments are guaranteed on all Clipp transactions, with settlement the next business day. Customers open and close tabs all from their phones, allowing your staff to focus on customer service. This results in faster service, shorter queues and more customers served. Clipp is PCI compliant and helps reduce credit card fraud; its risk-free payments means that sensitive credit card information stays with the customer. Customer spend and returning customers increase with Clipp, as you can offer last minute deals on the go to help encourage customer patronage.
Working with leading PMS provider RoomKeyPMS, Impos delivers a next generation property management solution. RoomKeyPMS is a single, integrated hotel software provider. The RoomKeyPMS hotel management system is a cloud-based PMS that is easy-to-use for front desk staff, yet provides robust management reporting with live 24/7 signature support. Integrating seamlessly, Impos and RoomKeyPMS work together to provide your guests with a great experience. While Impos is specifically designed to look after your restaurant, cafe or function centre, RoomKeyPMS acts as your reservations and front desk, managing individual and group bookings. Drive reservations from your website, connect your hotel systems seamlessly, engage your guests, manage your online reputation, increase your sales and make data driven decisions with RoomKeyPMS and Impos.
Here at Impos we pride ourselves on our customer service. We offer customers top-notch 24-hour support. Any time of day or night, any day of the year, you can reach us on the Impos Support number – 1300 780 268. Together, Impos staff hold an average of 9.1 years experience working in the hospitality field. Our technical support staff are both point of sale and hospitality exerts, and they are all IT graduates too. Ring us anytime with any POS or hospitality related question and one of the knowledgeable technical support team, based in the Melbourne office, will be happy to help you out. We offer customers different levels of support; so give us a call to find out which of our support plans suits you and your venue best. Our goal is your success.
Hospitality venues are inhospitable places. Hot, wet and filled with clumsy humans, they aren’t the best environments for delicate computers. That’s why at Impos we offer the toughest hardware that keeps your venues running. Impos customers have the option of using either the 10-inch of 15-inch commercial grade Impos terminal, mobile devices such as Windows tablets and iPads, along with a range of peripherals including printers and scanners. Give us a call today on 1300 308 615 to find out which hardware is most suited for your venue.
OneSaas is an Impos Accounting Integration that sends venues’ sales transaction information to a variety of accounting systems. Impos customers are set up with a OneSaas account so that their data such as sales, refunds, reverses, discounts and voids are seamlessly synced. Impos and OneSaas send sales data to various accounting systems such as MYOB, QuickBooks and Xero. OneSaas allows you to get your apps talking and sharing data, plus you don’t have to waste any more time manually entering data or updating your business apps. All data is up to date and accurate as human error is avoided. Better data means better insights allowing for more informed business decisions.
Impos offers the highest quality hardware for a more reliable system.
Call 1300 308 615
Our support lines are answered 24 hours a day, 7 days a week, 365 days a year by our Australian-based support staff out of our Melbourne head office. It doesn't matter when you call us — our expert, hospitality veteran, IT specialists are always available.